Online, customers are king

So many insights were shared at last night at DirecTV HQ, in El Segundo, during the Social Media Club Los Angeles event; all about online customer service. I have to say that the DirecTV facility has had a quite the fancy makeover since the last time I was there (in 2008). I didn’t take photos of the interior but I felt like I was in a huge futuristic pod of sorts as I passed through the lobby. The corridors were adorned with a floor to ceiling screen that took up an entire wall which was a little disorienting to walk through, but I survived. The conference room set up was pretty amazing and the refreshments were not too shabby.

Read all about the event on the Social Media Club LA blog.

For more you can follow the conversation by searching for #SMCLA on Twitter.

About Madeline

a digital media pro w/ lots to learn. just the way i like it. i read, write, and do things to make my inner kid proud. host of "a mad vox" podcast. View all posts by Madeline

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Fit and Awesome

Running, Outdoors, Gluten Free, and Healthy Living Tips.

WordCamp Los Angeles 2017

September 29, 2017 – October 1, 2017

A Panda and a Book

Just me and my literary ramblings.

A little less talk. A lot more doing.

This Expat's Life

I love this place

WordCamp Los Angeles

September 5-7, 2014

Annette Berger

A little less talk. A lot more doing.

MIT Media Lab

Enabling technologies for expression, participation, and understanding.

nita's books

children's, middle grade, and young adult book reviews and other writing

a potter's pen

A little less talk. A lot more doing.

Transmedia Camp 101

Content Creation, Curation and Distribution in a Web 2.0 World

Anne Toole, writer

Learnings about writing for multiple media

Digital Pubbing

Exploring the ins and outs of the publishing industry

Not Rich Yet

It's going to happen. Gotta find something to do until then. News

The latest news on and the WordPress community.

%d bloggers like this: